Complete end-to-end customer journey analysis covering landing pages, navigation flow, checkout friction, mobile responsiveness, trust signals, and conversion optimization opportunities.
15-20 Pages
Comprehensive analysis
7+ Friction Points
Identified & ranked
24-48 Hours
Turnaround time
PDF + Dashboard
Multiple formats
Complete Report Contents
Customer Journey Mapping
Friction Point Analysis
Mobile Experience Scorecard
Trust Signal Inventory
Conversion Path Analysis
CTA Effectiveness Review
Competitor CX Benchmark (Included)
Your Customer Experience Audit includes a benchmark comparison against 3 direct competitors, showing how your CX metrics stack up in the market.
Overall CX Score
Mobile Score
Load Time
Trust Signals Count
Checkout Steps
Report Section Overview
Executive Summary
2 pagesOverall CX score, key findings, and top 3 priority actions
Customer Journey Map
3 pagesVisual funnel with scores at each stage and drop-off analysis
Landing Page Analysis
2 pagesFirst impression scoring, above-the-fold review, load time assessment
Friction Point Report
4 pagesAll friction points with severity ratings, screenshots, and impact estimates
Mobile Experience Scorecard
2 pagesTouch targets, load times, viewport optimization, form usability
Trust Signal Inventory
2 pagesPresent and missing signals with placement recommendations
Conversion Path Analysis
2 pagesFunnel metrics, drop-off rates, and revenue opportunity estimates
CTA Effectiveness Review
1 pageAll CTAs scored for visibility, contrast, and effectiveness
Competitor CX Benchmark
2 pagesSide-by-side comparison with 3 competitors across 5 key metrics
Priority Action Items
2 pagesRanked list of improvements by impact and implementation effort
How It Works
Purchase Report
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Enter URL
Provide the website URL to analyze
CX Analysis
We analyze your complete customer journey
Download PDF
Access your 15-20 page report
Ideal For
E-commerce Stores
Identify why visitors aren't converting, find checkout friction, and optimize the path to purchase.
SaaS Companies
Analyze free trial funnels, identify signup friction, and improve the onboarding experience.
Lead Generation Sites
Find form abandonment causes, optimize trust signals, and increase form completion rates.
Subscription Services
Review the subscription flow, identify commitment barriers, and improve conversion to paid.
Mobile-First Brands
Get detailed mobile experience analysis with touch target and performance optimization insights.
Website Redesigns
Document current CX issues before a redesign to ensure they're addressed in the new version.
Example Findings We Identify
Shipping costs revealed on page 3 of 4 in checkout, causing 23% estimated cart abandonment
Newsletter popup blocks Add to Cart button on mobile devices after 5 seconds
Size guide requires pinch-to-zoom on mobile, creating friction for apparel shoppers
Guest checkout option hidden behind account creation form
Search results show out-of-stock items first, leading to dead ends
Important Note
This report provides structured documentation and observations based on automated analysis. It is not a substitute for professional consulting or custom strategic advice. All observations should be reviewed and validated by qualified professionals before taking action.